Quality Assurance Management

Quality assurance for interventional pain management procedures.

BACKGROUND Over the last decade various guidelines for quality assurance in pain medicine have been published for cancer pain, acute postoperative pain and other pain conditions. However, quality assurance for interventional pain management procedures has yet to be addressed. An interventional pain program should at least evaluate 1) efficacy of pain relief; 2) complication rate; and 3) patient...

Integration of strategic management and quality assurance

The purpose of this study is to investigate the integration of quality assurance and strategic management in higher education. The study presents the concept of the quality map, which is a graphical representation of the quality assurance system. The quality map explicitly takes into account the environment, strategic planning and the internal processes of the organisation. The quality map help...

Supporting Service Quality Assurance via Trouble Management

The open service market encourages competition between service providers. To attract and keep customers, service providers require – amongst other things better tools and techniques to increase their competitiveness. In this paper we address one area for tool support: namely, tools for the support of service quality assurance, i.e. so that checks can be made to ensure that services (and the net...

Quality Assurance Whose Quality and Whose Assurance?

Government involvement in quality assurance is becoming the trend in many countries, including New Zealand. What values underpin the systems that evolve in each country, and who has given legitimacy to them? In the context of the prevailing ideology of early childhood, this paper unpacks quality assurance in Australia and comments on the assumptions, taken for granted premises and values which ...

Quality Assurance